Privacy Policy

Last updated: January 2025

1. Introduction

SURE DIGITAL B.V. ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website suredigital.com (the "Site") or use our services, in compliance with the General Data Protection Regulation (GDPR) and Dutch data protection laws.

2. Data Controller

SURE DIGITAL B.V.
Stationsweg 19
5211 TV 's Hertogenbosch
The Netherlands
Email: Loading...

3. What Data We Collect

We collect and process the following personal data:

  • Contact Information: Name, email address, phone number, company name
  • Communication Data: Messages and inquiries submitted through our contact form
  • Technical Data: IP address, browser type, device information, pages visited, referring URL
  • Usage Data: How you interact with our website (via analytics tools)

4. How We Use Your Data

We process your personal data for the following purposes:

  • Service Delivery: To respond to your inquiries, provide consultancy services, and fulfill contracts
  • Communication: To send you information about our services, updates, and marketing communications (with your consent)
  • Website Improvement: To analyze site usage and improve user experience
  • Legal Compliance: To comply with legal obligations and protect our rights

5. Legal Basis for Processing

We process your personal data based on:

  • Consent: You have given explicit consent for specific processing activities
  • Contract Performance: Processing is necessary to fulfill our contractual obligations
  • Legitimate Interest: We have a legitimate business interest (e.g., improving services, security)
  • Legal Obligation: Processing is required by law

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who assist with hosting, analytics, email delivery, and CRM systems (e.g., cloud hosting providers)
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your data in compliance with GDPR.

7. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law:

  • Contact Form Submissions: Up to 2 years from last contact
  • Client Data: For the duration of the business relationship plus 7 years (Dutch legal requirements)
  • Marketing Data: Until you withdraw consent or request deletion

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time (without affecting prior processing)

To exercise your rights, contact us at Loading.... We will respond within 30 days.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure, including encryption, secure servers, and access controls.

11. Cookies and Tracking

Our website may use cookies and similar tracking technologies. For detailed information, please see our Cookie Policy.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

13. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

14. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our Site after changes constitutes acceptance.

15. Contact & Complaints

If you have questions about this privacy policy or wish to exercise your rights, contact us at:
Email: Loading...
Address: Stationsweg 19, 5211 TV 's Hertogenbosch, The Netherlands

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

Back to Home